Does the property manager work for me or the property owner?

The property manager is generally engaged by and accountable to the property owner under the terms of a management agreement. At the same time, one of the manager’s important responsibilities is providing professional service to tenants while administering the lease fairly and consistently.

Although the manager’s client is the owner, effective property management recognizes that tenant satisfaction contributes to occupancy, lease renewals, and the property’s long-term success.

The strongest outcomes occur when owners, managers, and tenants work toward shared objectives.